Frequently Asked Questions
Everything you need to know about shopping at Chabad-Shop
What is the estimated delivery time for my order?
Standard shipping typically takes 3-7 business days. For international orders or specific custom-made items, delivery can take between 10-21 business days depending on your location.
How do I determine my correct size?
Each product page includes a detailed sizing chart. We recommend measuring a similar garment you own and comparing it to our measurements to ensure the perfect fit.
What is your return and exchange policy?
We offer a 14-day return policy for unworn items in their original packaging with tags attached. Please note that personalized or custom-tailored items are non-refundable.
Are your products made with high-quality materials?
Yes, we prioritize durability and comfort. All our apparel is crafted from premium fabrics designed to withstand regular wear while maintaining their shape and color.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and secure local payment gateways to ensure a safe transaction.
Can I track my shipment after purchase?
Absolutely. Once your order is dispatched, you will receive an email with a tracking number and a link to monitor your package's progress in real-time.